Change Resident's Name

Objective You need to change a resident's name in OneSite. Environment OneSite Leasing and Rents Conventional Procedure To change a resident's name, please do the following: 1. Go to the Navigation Menu (3 bars) > Residents 2. Locate the household and click View next to their name. 3. From the Summary tab, click Edit next to Contact name 4. From the General Information tab change the name as needed a. For an Affordable site, you may want to update the effective date in the upper right corner to match the certification date. Click Save a. For an Affordable site, you will want to report the change with a certification. The information will now be updated in the Lease Details tab, contact information, and on all future documents created in OneSite.