How to Enter a Credit Memo in Ops

Catalog and Electronic Invoices: For Online vendors the site will enter the invoice as usual and then contact the vendor to submit a credit memo in Ops. Offline Invoices: Go to Invoices on the menu bar. Then click Create Offline Credit Memo. Enter all information from the credit memo. DO NOT TRY TO ENTER A NEGATIVE NUMBER. The system recognizes it is a credit and will handle accordingly. Then click save. Attached is a detailed guide to adding a credit memo.