Late Fees did NOT Post

Symptom When your active Late Method did not triggered to post the Late Fee as expected. Environment OneSite Conventional Cause This occurs when a new Late Method has been created. However, your resident's record are still associated to the old Late Method. The Start Date of your new Late Method is in Future Date (e.x. Current Property Date Nov 6, 2017. Your Late Method's Start Date is Dec 1, 2017) Requires Support? No Resolution To verify which Late Method is associated to your Resident's Record: 1. Go to Residents tab > Find the Residents Record > Click View 2. Click Lease Details tab > Click Edit 3. Switch the value on the Late Method drop down field > Click Save In case, your active Late Method is in Future Date, you can manually post Late fees in the Ledger: Note: You first need to generate a Delinquent Report so you'll know who among the residents still have a Delinquent Balance in their Ledger.  1. Go to Navigation Menu (3 bars) >Administration >Leasing and Rents - Bulk Transactions 2. Click Bulk Transaction by Code 3. Enter the required information in the following fields: Transaction Code: LATEFEE Amount: Late Fee Charge Resident Status: Current Resident Units: refer to the Delinquency Report 4. Click Build List  If one the residents included in the list shouldn't have a LateFee Charge. 5. Click More > Select Delete Transaction  After you've verified that all residents in the list should now be posted with a Late Fee Charge. 6. Click Post Additional Information Note: Late Fee's Initial Late Day is triggered to post days after the charge was post in the Resident's Ledger. It is a misconception that the Initial Late Day is a particular day of any month.