View resident portal activity log

Symptom You would like to see the activity log for a resident to confirm login and/or payment information entered by the resident. Environment Welcome Home Resident Portal RealPage Resident Portal Cause The Portal Activity Logs for a resident can be viewed in OneSite. Requires Support? No Resolution To view them, you will need to: 1. Go to the Navigation Menu (3 bars) > Residents 2. Locate the household and click View next to their name. 3. Click Edit next to the resident 4. Go to the Portal Activity Log tab