When you click on Payments from the Navigation Menu, you receive a prompt to login in the Sign On page

Symptom When you click on Payments from the Navigation Menu, you receive a prompt to login in the Sign On page Environment OneSite Leasing and Rents Cause There is a cookie that is causing this problem. You will need to clear your cache and cookies in Internet Explorer Requires Support? No Resolution To remove the Sign on page in Payments: 1. Close any open Internet Explorer Windows and OneSite 2. Launch Internet Explorer 3. Click Tools >Internet Options 4. Click Delete button next to Settings 5. De-select Preserve Favorites Website Data 6. Select Temporary Internet files, Cookies and Website data and History 7. Click Delete at bottom Log into OneSite and go to Payments without the Sign On prompt. As a last resort, you can you should email Tech Posse for additional support